How hard is it to find a good HR Consultant… one that really goes out of their way to understand your business and your people? Harder still… where do you find great consultants who truly work in partnership with you?
We have one here at CEME. They’re called Ventura and to say that they go ‘above and beyond’ is definitely an understatement. You might have had suppliers ‘step in’ to support your business, but how many will actually step into the office? Michelle Ramsey at Ventura did.
When CEME Conference Centre appointed Ventura to undertake the recruitment of staff within their sales and marketing team, we expected their usual commitment and steadfastness in recruiting and selecting exceptional talent, but we didn’t expect Michelle to come in and start covering the conference office with us, but that is exactly what she did. Whilst we were short in the sales office, Michelle brought all her knowledge and expertise within the events and meetings industry to deliver exceptional day to day support that not only resulted in the effective continuation of CEME’s sales pipeline and enquiries, but in the conversion of some great bits of business.
We couldn’t guarantee that she would be quite so spontaneously supportive of everyone’s business, but we can guarantee that when it comes to delivering exceptional service that exceeds expectations, Ventura are most definitely at the forefront.
Eamonn Cole, Conference Centre Director< Back